Richard Wolf MIC is very proud to present their "Mission Statement".

We are ...

a global business with headquarters in Germany and over a century of tradition and expertise in the field of endoscopy. We develop, manufacture, and market specific system solutions for minimally invasive human and veterinary medicine. Our broad product spectrum is supplemented by extracorporeal shock wave lithotripsy and therapy units as well as industrial borescopes for non-destructive testing.

Customer Satisfaction, Associates and Service ...

We are committed to the fulfillment of our customers’ and associates’ wishes as well as their satisfaction and confidence in us. With highly motivated staff, distinct service strategies, highest product quality, as well as competent consultation and customer care, we aim to exceed our customers’ and associates’ expectations.

Innovation ...

We concentrate in the area of research and development. By focusing our ideas on the latest state-of-the-art technologies and through continuous dialog with leading specialists and opinion leaders in the field, we develop innovative, market-driven, value-added quality products.

Quality Management ...

Our staff have a high level of quality awareness through innovation and thorough training. In support of our high product quality we exceed all internationally recognized quality standards.

Organization ...

We strive to implement fast and flexible decision making, both in-house and in the field. Our wish is to strengthen job satisfaction through individual responsibility and to form optimal decisive action within the various market segments to guarantee our business success.

Ecology ...

All our staff are conscientious about the environment. Ecological concerns play a big role in our daily tasks. We believe that environmental responsibility complements economic success.

Staff Training ...

Through the development of highly qualified talent and the provision of first-class apprenticeship and training programs, we are confident that our staff can meet the continually rising demands of today’s corporate environment.

Corporate Culture ...

We strive to offer our staff a stable and secure work environment in which performance and job satisfaction are well balanced by a system of support and challenge. Our corporate culture is one of fairness, respect, transparency, loyalty and mutual trust, where overall team spirit ranks high.

Quality Management...

We demand that our employees have a well-defined awareness of quality in their work. This awareness is emphasized by the security that a thorough knowledge of all technological and organizational procedures and processes provides.

Service...

We strive to understand and meet our customers’ requirements at all times, and to exceed expectations. We achieve this aim through a strong sense of customer service and with highly motivated employees in all divisions.

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